Skip to content
voice·agent·studio

Privacy Policy

This English version is provided for convenience; the German version is legally binding.

Last updated: July 2026

1. Controller

The controller within the meaning of the EU General Data Protection Regulation (GDPR) is:

ridon IT GmbH
Friedrichstraße 6
76689 Karlsdorf-Neuthard
Germany

Phone: +49 (0) 7251 505 18-0
Email: info@ridon.de
Web: www.ridon.de

Represented by the managing directors.

If a data protection officer has been appointed for our company, you can reach them via the contact details provided in the imprint.

2. General information

Protecting your personal data is important to us. We process personal data exclusively within the scope of the statutory provisions, in particular the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

This website serves exclusively to provide information about our company and our services.

The website uses

3. Provision of the website and server log files

When you visit our website, the web server automatically processes technical information. This includes in particular:

This data is technically necessary to provide the website and to ensure the stability and security of our IT systems.

Legal basis

Art. 6 (1)(f) GDPR.

Our legitimate interest lies in the secure provision of the website, ensuring system security, and detecting and defending against attacks.

Server log data is not merged with other data and is deleted after the required retention period, unless statutory retention obligations or security-related reasons require longer storage.

4. Hosting

Our website is operated by an external hosting provider. This provider processes personal data exclusively on our behalf in accordance with Art. 28 GDPR and only to the extent necessary for the operation of the website.

5. Contact by email

If you contact us by email, we process the personal data you provide exclusively to handle your request.

This may include in particular:

Legal basis

Providing your data is voluntary. Without the required information, we may not be able to process your request.

Your data will be deleted as soon as it is no longer required to handle your request, unless statutory retention obligations apply.

6. Recipients of personal data

Personal data is generally only disclosed where this is legally permitted.

Recipients may include in particular:

No data is transferred for advertising purposes.

7. Data transfers to third countries

As a rule, personal data is not transferred to countries outside the European Union (EU) or the European Economic Area (EEA).

Should service providers be used in individual cases that process data outside the EU or EEA, this will only take place in compliance with the legal requirements of Art. 44 et seq. GDPR.

8. Storage period

We store personal data only for as long as is necessary to fulfil the respective purposes or as required by statutory retention obligations.

Once the respective purpose no longer applies, the data is deleted in accordance with the statutory provisions.

9. Your rights

Under the GDPR, you have the following rights:

Where processing is based on consent, you may withdraw it at any time with effect for the future.

10. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority.

The authority responsible for our company is in particular:

The State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg (LfDI BW)
www.baden-wuerttemberg.datenschutz.de

11. Automated decision-making

No automated decision-making, including profiling, within the meaning of Art. 22 GDPR takes place.